Hello,
Just to let you know that as of around 12:30 this afternoon (Tuesday) we are investigating slow and sometimes non-existent Turnitin performance, and will update you here.
Yours,
Mira and Pete
Update
Turnitin tweet from 3.35pm: Some users may have experienced some problems with TurnitinUK between 1PM BST and 3PM BST. System is normal now.
Update 2
For information, from Turnitin
Dear Instructor Vogel,
Thank you for contacting the Turnitin Help Desk.
Turnitin's operations team has resolved a database issue that caused service interruptions on Tuesday, May 8th at approximately 1:00 PM BST. We fully restored access to the Turnitin UK service at approximately 3:00 PM BST. During this time, access to Turnitin via the API (an integration [e.g. with learn.gold]) was not possible. Our native site (https://www.submit.ac.uk/) offered intermittent availability to users and was also affected by the service interruptions.
We apologise for the inconvenience this has caused. If you have further questions or concerns, please contact Turnitin UK Support.
...
Regards,
Turnitin Product Support